Terms & Conditions

These Terms & Conditions govern your use of the Snowbell Tours website, your interaction with our travel services, and any enquiry, booking discussion, or package-related communication made through our platform or support channels.

By accessing this website, browsing our pages, submitting an enquiry, or engaging with our travel team, you agree to be bound by these Terms & Conditions.

1. Use of Website

The Snowbell Tours website is intended to provide information about our travel packages, destinations, policies, and enquiry support. You agree to use this website only for lawful purposes and in a way that does not harm the website, the business, or other users.

2. Travel Package Information

All package descriptions, prices, durations, inclusions, exclusions, destinations, images, and other travel-related information displayed on the website are provided for general guidance and presentation purposes.

• Package prices may be indicative starting prices
• Actual prices may vary based on date, season, availability, hotel choice, and customization
• Package content may change depending on destination conditions or supplier availability
• Final package details are confirmed during the booking process

3. Enquiries and Booking Requests

Submitting an enquiry through our website does not automatically create a confirmed booking. A booking is considered confirmed only after package details are finalized, required payments are completed, and confirmation is communicated by our team.

4. Pricing and Payment

Prices displayed on the website are subject to revision without prior notice due to changes in hotel rates, transportation costs, seasonal demand, taxes, third-party supplier charges, or destination-specific factors.

• Final payable amount will be shared during confirmation
• Advance payment may be required to reserve services
• Balance payment terms may vary depending on the package or service provider
• Payment-related terms are subject to package confirmation details

5. Availability

Travel packages, hotels, transportation, sightseeing slots, and other services are subject to availability at the time of actual booking. Snowbell Tours does not guarantee availability until the booking has been processed and confirmed.

6. Changes to Itinerary or Services

In certain situations, itinerary elements, hotel categories, routes, sightseeing plans, or travel services may need to be changed due to operational reasons, weather conditions, local restrictions, supplier issues, or unforeseen circumstances.

We will make reasonable efforts to provide suitable alternatives wherever possible.

7. Customer Responsibility

Travelers are responsible for providing correct and complete information while making enquiries or booking requests. This includes traveler names, travel dates, contact details, destination preferences, and any additional information required for planning.

• You must verify all travel details before final confirmation
• You are responsible for carrying valid identity or travel documents where required
• You should ensure compliance with destination-specific travel requirements
• You must review package details, inclusions, exclusions, and policies carefully

8. Third-Party Services

Some travel services may involve third-party providers such as hotels, transport operators, activity vendors, guides, or payment service providers. While Snowbell Tours works to coordinate and present travel options professionally, third-party services remain subject to their own availability, terms, operating policies, and service conditions.

9. Cancellations and Refunds

Cancellation and refund handling may vary depending on the package, timing of cancellation, destination, hotel policy, transport reservations, and third-party supplier terms.

Please review our Refund Policy page for more specific details related to cancellation and refund handling.

10. Limitation of Liability

Snowbell Tours shall not be held responsible for losses, delays, disruptions, expenses, or inconveniences caused by events outside reasonable control, including but not limited to weather conditions, natural events, transport delays, supplier issues, local restrictions, force majeure events, or traveler-specific non-compliance.

11. Website Content and Intellectual Property

The content available on this website, including text, structure, design, branding, package presentation, and visual elements, is intended for Snowbell Tours business use. Unauthorized copying, reproduction, redistribution, or misuse of website content is not permitted without prior permission.

12. Communication and Updates

By contacting us or submitting an enquiry, you agree that Snowbell Tours may contact you regarding your package interest, travel assistance, booking-related follow-up, service updates, or clarification related to your request.

13. Right to Refuse or Cancel

Snowbell Tours reserves the right to refuse service, decline a booking request, or cancel a tentative arrangement where necessary due to operational limitations, incomplete information, payment issues, suspected misuse, or other reasonable business concerns.

14. Policy and Website Updates

We may update website content, package details, pricing information, or these Terms & Conditions at any time without prior notice. Continued use of the website after updates implies acceptance of the revised terms.

15. Governing Understanding

These Terms & Conditions are intended to define the website usage and service interaction framework for Snowbell Tours. Any specific booking terms, package confirmations, or destination-specific conditions may be communicated separately at the time of booking.

16. Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us using the details below:

• Email: snowbelltourspvtltd@gmail.com
• Phone: +91 80165 99821
• Address: U/G/F, RZ-47 KH 18/18,19,23, PH-II UTTAM NAGAR, NEW T-BLOCK, UTTAM NAGAR, NEW DELHI, WEST DELHI, DELHI, 110059